42Support
The answer to support

One workspace. Every support stream.

Run Sales, VIP, Partner and Product support side by side — each with its own support link, sender address and routing — while your team, groups and templates stay shared.

Multi-stream

Several ticket streams, one team.

Every stream gets its own support link, its own from address on your domain, and its own default group. Tickets are tagged with the stream they came in through, so filtering the inbox by product, brand or channel takes one click.

  • Per-stream support link and public submission URL
  • Per-stream sender name and email address
  • Per-stream default group for automatic routing
  • Shared team, groups and templates across streams
Support
support@yourdomain.com
→ Tier 1
Sales
sales@yourdomain.com
→ Sales team
VIP
vip@yourdomain.com
→ Account managers

Example stream setup — each stream routes tickets to its own group.

Support link

Add support to your website

Drop one link into any button, menu item, or footer. Pick a stream and see exactly what your visitors will see.

HTML snippet
<a href="https://42support.se/submit/your-company-slug/support">Contact support</a>
How can we help?
support

Live preview — this is exactly what visitors see.

Walkthrough

See how a message becomes a case.

Message hits the stream → routed to its default group → shows up in the shared inbox.

Step 1
Inbound message

Visitor submits your ticket form.

Alex
"Quick question about your pricing…"
Step 2
Routed to group

Stream's default group picks it up automatically.

stream: sales
→ Sales team
Step 3
Case created

Ticket appears in the shared inbox, ready to reply.

#A7F2 · Sales
assigned: Sales team
status: Open

Tickets

Capture cases from email or a branded support link on your site.

Groups

Route work to the right team. Unassigned tickets stay visible to all.

Email replies

Every response emails the requester a secure link to continue the thread.

Dashboard

See open work, priorities and team load at a glance.

Link anywhere

Add one support link to any site, menu, email, or CMS button.

Streams

Run parallel support streams with per-stream branding and routing.

Simple pricing

Start free. Upgrade when your team grows.

Free

Kick the tyres.

SEK 0/mo
≈ EUR 0 / month
  • 1 user
  • 50 tickets / month
  • 1 stream
  • Support link & email intake

Pro

Most popular

For small teams that reply every day.

SEK 90/mo
≈ EUR 9 / month
  • 3 users
  • Unlimited tickets
  • Multiple streams
  • Custom sender email address
  • Response templates
  • Branded ticket form (logo & colors)

Team

For growing support orgs.

SEK 190/mo
≈ EUR 19 / month
  • 10 users
  • Unlimited tickets
  • Multiple streams
  • Custom sender email address
  • Groups & routing
  • Branded ticket form (logo & colors)
  • Priority support

Prices exclude VAT. Cancel any time.